Home Of The Best Guarantees

Enjoy The Best Guarantees

Unbeatable Lowest Price Guarantees We will instantly beat any other stores’ lowest sale price. You saw what looks like a really good deal…show us. We’ll make it even better.

Try It for 130 Nights If it’s not just right, we will exchange it for another selection. Allow time for your body to adjust to the improved support of your new mattress.

  • Comfort Guarantee is subject to a $40 fee and, if applicable, a delivery charge.
  • There is a limit of one exchange per original mattress purchased.
  • Comfort Guarantee does not apply to custom sizes and adjustable beds. They cannot be returned or exchanged.

Welcome to Five Star Customer Care We are different and you’ll like it. If you have a problem or need service, just call or email us. You will receive fast, efficient and friendly service. You deal directly with us. No roadblocks.

Quality Mattresses Featuring mattresses made in Canada, top brands, factory fresh. All components are premium quality, foams are low emission, low odour, CFC free, made by “Carpenter” or “Valle” for domestically made mattresses, the industry leaders. Ready to sleep on, no delays.

Money Back Guarantee

Your satisfaction is our top priority.

If you purchase online and the item is in original condition you may return the item for a refund within 30 days. If the item is purchased in store or by phone a 130 night comfort trial applies and not a refund. We will be pleased to help you make another selection. Should you decide to return your mattress for a refund or do an exchange, simply contact Joanne Creighton, Vice President of Sales, and she will arrange a day convenient for you.

  • If you wish to return an item that has been taken or delivered, you may return the item for a refund within 30 days if it is in original condition and unused. A restocking fee will apply.
  • There is a charge for delivery/ pick up where applicable.
  • An administrative fee will apply.
  • Comfort guarantee exchanges are not subject or cancellation.
  • Orders for special sizes (any size other than twin, full, queen or king) are not subject to cancellation.
  • Orders for beds and headboards, and upholstered furniture that are ordered in are not subject to cancellation.
  • ‘Final sale’ purchases are not subject to cancellation.
  • Adjustable beds are not subject to cancellation.
  • Linens (pillows, mattress pads, sheets, etc.) may not be returned unless unused and still in original factory packaging.
  • All cancellations, returns and refunds must be approved by the head office.

Please allow up to 10 days for a cancellation and refund to be processed by head office.

Warranty Claims All products we sell come with a factory warranty although we are not the warrantor we work closely with the factory on your behalf. You deal with us for a prompt resolution, and we are customer friendly. We do not pass you off to a warranty company.